Data Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you give us when you register, play or use our services. We take your privacy seriously and set out below the types of data we process, how we use it, the safeguards we apply and the rights you have in relation to your information.

Types of data we collect

Personal data

When you create an account we collect personal details such as your name, date of birth, email address, contact number and postal address. We also collect identity documents where required to verify your identity as part of our account verification procedures.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system and location data where permitted. This helps us maintain security and improve the service.

Transactional data

We record payments, deposits, withdrawals, game activity, bet history and other account activity needed to administer your account, process transactions and detect suspicious behaviour.

Use of information

We use your data to operate and maintain your account, process deposits and withdrawals, verify identity, prevent fraud and comply with legal obligations. We also use information for customer support, technical maintenance, internal analytics and to communicate important account notices. Where you have given consent we may send promotional messages, which you can withdraw at any time.

Data protection practices

We apply appropriate technical and organisational measures to protect your information, including encryption, access controls and secure storage. Access to personal data is limited to staff and authorised service providers who need it to perform their duties. We review our security measures regularly to protect against unauthorised access and loss.

Cookies and tracking technologies

We use cookies and similar technologies to provide core site functionality, remember preferences, and perform analytics. Third-party services may also place cookies for analytics and advertising. You can manage cookie settings through your browser and opt out of certain third-party tracking tools.

User rights

You have the right to request access to the personal data we hold about you, correct inaccuracies, request deletion, restrict processing and object to certain uses. You may also request a portable copy of your information. We will respond to requests in line with applicable data protection requirements and may require proof of identity before fulfilling requests.

Access, correction and deletion of data

You can update basic account information by signing in to your account. For other requests contact [email protected]. We will handle requests promptly but may retain certain information where necessary for legal, regulatory or legitimate business purposes, including fraud prevention and dispute resolution.

Information sharing and third parties

We share personal data with service providers who support our operations, including payment processors, identity verification and fraud prevention providers, and analytics partners. We may also disclose information when required by law or to protect legitimate interests. We do not sell your personal data.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on our site and, where appropriate, notified to your account. Continued use of our services after a change constitutes acceptance of the updated policy.